Returns, Replacements, & Refunds Policy


Shop with confidence.

Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase from Lucky Cat, you can return your qualifying item(s) for a full refund within 30 days of purchase – no catches or exceptions!

Returns must be unworn with the original tags attached (including the security tag, if applicable) and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund.

Contact us to start your return.

If you have received defective, damaged or incorrect merchandise, please contact us directly.


If you need to exchange an item, please contact us directly.


Once we receive your qualifying return and approve your refund, Lucky Cat will credit your original method of payment. Depending on your financial institution, please allow an additional 2 – 10 business days for the credit to post to your bank or credit card account.

Questions? Contact us